symcode MJ-Q50

Упатство за користење на преносен POS терминал symcode MJ-Q50 со термички печатач

Model: MJ-Q50

1. Вовед

This manual provides detailed instructions for the operation and maintenance of your symcode MJ-Q50 Handheld POS Terminal. This device integrates a 5.5-inch touch screen, 58mm thermal receipt printer, 1D/2D barcode scanner, and supports Android 8.1, 4G, Wi-Fi, Bluetooth, and NFC communication. Please read this manual thoroughly before using the device to ensure proper functionality and safety.

2. Информации за безбедност

  • Не го изложувајте уредот на екстремни температури, директна сончева светлина или висока влажност.
  • Избегнувајте паѓање или изложување на уредот на силни удари.
  • Use only the provided charger and battery. Unauthorized accessories may damage the device and void the warranty.
  • Не обидувајте се сами да го расклопите или поправите уредот. Контактирајте квалификуван сервисер за помош.
  • Чувајте го уредот подалеку од вода и други течности.

3. Содржина на пакетот

Проверете дали сите артикли се присутни во пакувањето:

  • symcode MJ-Q50 Handheld POS Terminal
  • Термичка ролна за хартија
  • USB полнач
  • USB кабел
symcode MJ-Q50 Handheld POS Terminal with included accessories: USB cable, charger, and paper roll.

Слика 3.1: symcode MJ-Q50 Handheld POS Terminal and accessories.

This image displays the symcode MJ-Q50 device, a USB charging cable, a wall adapter, and a roll of thermal paper, representing the standard package contents.

4. Уредот завршиview

Familiarize yourself with the physical components of the symcode MJ-Q50.

Преден, заден и страничен views of the symcode MJ-Q50 showing components and dimensions.

Слика 4.1: symcode MJ-Q50 Component Identification and Dimensions.

This image provides multiple views of the device. The front view highlights the 5.5-inch display, menu, home, and return buttons, and the integrated cutter for the printer. The top section shows the symcode logo and the NFC symbol. The back view indicates the infrared scan head, volume port, and battery location. A side view illustrates the Type-C port, reset button, one-click scan button, volume buttons, and power button, along with the device's thickness of 0.7 inches.

  • Прикажи: 5.5-inch touch screen for user interaction.
  • Секач: Integrated mechanism for cleanly tearing printed receipts.
  • Infrared Scan Head: Located on the rear for 1D/2D barcode scanning.
  • Volume Port: За аудио излез.
  • Battery Location: Removable battery compartment on the rear.
  • Type-C порта: For charging and data transfer (USB OTG supported).
  • Копче за ресетирање: За ресетирање на уредот.
  • One-Click Scan Button: Dedicated button for initiating barcode scans.
  • Копчиња за јачина на звук: Прилагодете ги нивоата на аудио.
  • Копче за вклучување: Turns the device on/off and controls screen sleep/wake.
  • NFC читач: Integrated for contactless card recognition.

5. Поставување

5.1 Инсталација на батерија

The device comes with a large removable 3200mAh 7.6V Lithium Polymer battery.

  1. Пронајдете го преградата за батерии на задната страна од уредот (видете ја Слика 4.1).
  2. Carefully open the battery cover. Note: The cover may require firm but gentle pressure to open.
  3. Вметнете ја батеријата, осигурувајќи се дека контактите се правилно порамнети.
  4. Добро затворете го капакот на батеријата.
Diagram showing the large removable 3200mAh battery and its installation.

Слика 5.1: Battery Installation and Capacity.

This image illustrates the large removable battery, highlighting its 3200mAh capacity and 30-hour estimated usage time. It shows the battery being inserted into the device's rear compartment.

5.2 Thermal Paper Roll Installation

The device supports 58mm wide thermal paper rolls with a 40mm diameter capacity.

  1. Gently open the printer cover located at the top of the device.
  2. Insert the thermal paper roll into the compartment, ensuring the paper feeds out from the bottom and the leading edge is straight.
  3. Извлечете мала количина хартија покрај секачот.
  4. Цврсто затворете го капакот на печатачот додека не кликне на своето место.
Image showing how to install a 58mm thermal paper roll into the printer compartment.

Слика 5.2: Thermal Paper Roll Installation.

This image demonstrates the process of installing a thermal paper roll into the device's printer compartment. It highlights the 80mm/s printing speed and 58mm paper width compatibility, along with the "Double Expansion Of Large Paper Warehouse" feature.

5.3 Инсталација на SIM и TF картички

The device supports Nano SIM and TF (MicroSD) cards for expanded storage and network connectivity.

  1. Locate the SIM/TF card slot, typically near the battery compartment.
  2. Insert the Nano SIM card into the designated slot with the gold contacts facing down.
  3. If using, insert the TF card into its slot.
  4. Ensure both cards are seated correctly.

5.4 Првично вклучување и мрежно поврзување

  1. Press and hold the Power Button (refer to Figure 4.1) until the screen illuminates.
  2. Follow the on-screen prompts to complete the initial Android setup.
  3. To connect to Wi-Fi: Go to Поставки > Мрежа и Интернет > Wi-Fi, изберете ја вашата мрежа и внесете ја лозинката.
  4. For 4G connectivity: Ensure a valid SIM card is installed and mobile data is enabled in Поставки > Мрежа и Интернет > Мобилна мрежа.

6. Упатства за работа

6.1 Основна навигација (Android 8.1)

The device runs on Android 8.1, providing a familiar smartphone-like interface.

  • Екран на допир: Navigate by tapping, swiping, and pinching.
  • Копче за почеток: Се враќа на почетниот екран.
  • Копче за мени: Accesses recent applications or context menus.
  • Копче за враќање: Се враќа на претходниот екран.
Android 8.0 interface on the symcode PDA, showing 4G connectivity and system specifications.

Слика 6.1: Android 8.1 Interface and System Overview.

This image displays the device's 5.5-inch touch screen running Android 8.0 (note: product description states 8.1, this image shows 8.0, assume 8.1 is correct). It highlights 4G connectivity, 3GB RAM, and 16GB ROM. Various app icons like Google, Play Store, Loyverse, and e-Boleta are visible.

6.2 Printing Receipts and Labels

The integrated 58mm thermal printer supports both receipt and label printing.

  • Ensure a thermal paper roll is correctly installed (refer to Section 5.2).
  • Open your POS application (e.g., Loyverse, Kyte) and process a transaction or select an item for printing.
  • Initiate the print command within the application. The device will automatically print the receipt or label.
Examples of receipt and label printing from the symcode MJ-Q50.

Слика 6.2: Receipt and Label Printing Capabilities.

This image demonstrates the device's ability to print both standard receipts and labels, showcasing examples of each type of printout.

6.3 Barcode Scanning (1D/2D)

The device features a 5MP autofocus camera for scanning 1D and 2D barcodes.

  1. Отворете апликација што поддржува скенирање баркодови.
  2. Point the infrared scan head (on the rear of the device) towards the barcode.
  3. Press the dedicated One-Click Scan Button or activate the scan function within the application.
  4. Ensure the barcode is within the camera's focus range for accurate reading.
symcode MJ-Q50 scanning a 1D barcode on a package and displaying 2D and 1D barcode types.

Слика 6.3: Barcode Scanning Functionality.

This image shows the symcode MJ-Q50 actively scanning a 1D barcode on a package. It also visually differentiates between 2D (QR) and 1D barcode types, emphasizing the device's 5MP autofocus camera for quick identification.

6.4 NFC функционалност

The device includes NFC for contactless card recognition and other compatible applications.

  • Ensure NFC is enabled in the device's settings (Поставки > Поврзани уреди > NFC).
  • Open an application that utilizes NFC (e.g., for payment processing or loyalty programs).
  • Hold the NFC-enabled card or device near the NFC symbol on the top part of the POS terminal.
  • The device will register the NFC interaction.

6.5 Поддржани апликации

The symcode MJ-Q50 supports a wide range of Android applications, including popular POS software. You can download applications from the Google Play Store.

  • POS Software: Loyverse, iREAP, Kyte, Shopify.
  • General Apps: Google Chrome, PDF readers.

7. Одржување

7.1 Чистење на уредот

  • Исклучете го уредот пред чистење.
  • Користете мека крпа без влакненца малку гampened with water or a mild screen cleaner to wipe the display and exterior.
  • Не користете груби хемикалии, абразивни средства за чистење или прекумерна влага.
  • Use a soft brush or compressed air to gently clean the printer head and barcode scanner lens.

7.2 Грижа за батерии

  • Полнете ја батеријата целосно пред првата употреба.
  • Избегнувајте често целосно празнење на батеријата за да го продолжите нејзиниот век на траење.
  • Доколку уредот не се користи подолг период, наполнете ја батеријата до околу 50% и чувајте го на ладно и суво место.

7.3 Замена на ролна хартија

Replace the thermal paper roll when it runs out or when print quality degrades. Refer to Section 5.2 for detailed installation steps.

8 Смена на проблеми

ПроблемМожна причинаРешение
Уредот не се вклучува.Слаба или празна батерија.Charge the device using the provided USB charger and cable.
Printer not printing.No paper, paper jammed, or printer cover not closed.Check and replace paper roll (Section 5.2). Ensure printer cover is securely closed. Clear any paper jams.
Poor print quality or small font.Low battery, incorrect paper type, or application settings.Ensure battery is sufficiently charged. Verify you are using thermal paper. Check print settings within your POS application for font size adjustments.
Скенерот за баркодови не чита.Barcode damaged, poor lighting, or scanner lens dirty.Ensure barcode is clear and undamaged. Provide adequate lighting. Clean the scanner lens (Section 7.1).
Device shuts down unexpectedly during printing.Battery issue or software malfunction.Ensure the battery is fully charged and properly seated. Try restarting the device. If the issue persists, perform a factory reset (backup data first) or contact support.
Cannot connect to Wi-Fi/4G.Incorrect password, out of range, or SIM card issue.Verify Wi-Fi password. Move closer to the Wi-Fi router. Check SIM card installation and mobile data settings.

9. Спецификации

КарактеристикаДетал
Број на моделMJ-Q50
Оперативен системАндроид 8.1
ПроцесорMTK Deca-core/10 cores (up to 2.5Ghz)
Меморија3 GB RAM, 16 GB ROM
Приказ5.5-инчен екран на допир
Тип на печатач58мм печатач за термички прием
Брзина на печатење90 mm/s
Дијаметар на ролна хартија40мм (максимум)
Баркод скенер1D/2D Barcode Scanner (via 5MP Autofocus Camera)
Поврзување4G, Wi-Fi, Bluetooth, NFC
ПристаништаUSB Type-C (supports OTG), Nano SIM + TF card slot
Батерија3200mAh 7.6V Lithium Polymer
Димензии на производот8.6 x 2.2 x 3.25 инчи
Тежина на ставката1.3 фунти
Infographic summarizing the ten core functions and specifications of the symcode MJ-Q50.

Слика 9.1: Key Specifications Summary.

This infographic visually summarizes the device's core functions and specifications, including processor (MT8797 10-core up to 2.5G), RAM/ROM (3G+16GB), network (4G all Netcom/WiFi), printing speed (80mm/s), paper width (58mm), screen (5.5-inch HD), battery (7.6V/3200mAh), camera (5 Mega-Pixel), SIM card support, and Android 8.0 OS.

10. Гаранција и поддршка

For warranty information and technical support, please refer to the documentation provided with your purchase or contact symcode customer service.

Контакт за поддршка на клиентите:

  • Телефон: 212-555-1212 (Прample Number)
  • Webсајт: Visit the official symcode webсајт за ресурси за поддршка.

When contacting support, please have your model number (MJ-Q50) and purchase information ready.

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