Вовед
This manual provides essential instructions for the safe and efficient operation, maintenance, and troubleshooting of your DREAME MOVA E20 Plus Robot Vacuum and Mop. Please read this manual thoroughly before using the product and retain it for future reference.
Содржина на пакетот
Проверете дали сите артикли наведени подолу се присутни во вашиот пакет.

Image: The package contents include the robot vacuum, base station, mop pad holder, side brush, and user manual.
- Роботска правосмукалка (x1)
- Автоматско празнење на базната станица (x1)
- Држач за крпа за бришење (x1)
- Странична четка (x1)
- Упатство за употреба (x1)
Спецификации
| Карактеристика | Детал |
|---|---|
| Бренд | СОНУВАЈ |
| Име на моделот | E20 PLUS-AU |
| Број на модел | Е20 ПЛУС |
| Препорака за површина | Тврди подови, теписи |
| Димензии на производот (Д x Ш x В) | 44L x 42.5W x 35H Сантиметри |
| Тип на филтер | ХЕПА |
| Тип на батерија | Литиум Јон |
| Извор на енергија | Напојува со батерија |
| Форма фактор | Тркалезна |
| Моќ на вшмукување | 5,000Pa Vormax вшмукување |
| Капацитет на резервоар за вода | 245 мл |
| Капацитет на вреќа за прашина (базна станица) | 4L (up to 90 days capacity) |
Водич за поставување
- Отпакувајте го уредот: Carefully remove the robot vacuum, auto-empty base station, and all accessories from the packaging.
- Position the Auto-Empty Base Station:
Place the base station against a wall in an open area, ensuring there are no obstacles within 0.5 meters to either side and 1.5 meters in front. Connect the power cord to the base station and plug it into a power outlet.

Image: The robot vacuum docking with the auto-empty base station, illustrating the dust collection process.
- Инсталирајте ја страничната четка: Gently press the side brush onto its designated post on the underside of the robot until it clicks into place.
- Наполнете го роботот: Place the robot vacuum onto the charging contacts of the base station. Ensure the robot is properly aligned. The indicator lights on the robot will show charging status. Fully charge the robot before first use.

Image: An illustration highlighting the 3,200mAh battery capacity of the robot vacuum, indicating its ability to clean up to 175 square meters in one go.
- Download and Connect to App:
Download the official DREAME app from your mobile app store. Follow the in-app instructions to connect your MOVA E20 Plus robot vacuum to your home Wi-Fi network. This enables remote control, scheduling, and advanced features.

Image: A user interacting with the mobile application to control the robot vacuum, showing options for cleaning mode, suction power, wetness, and cleaning times.
Упатства за работа
Започнување на циклус на чистење
- Рачен почеток: Притиснете го копчето за вклучување на роботската правосмукалка еднаш за да започнете циклус на чистење.
- Контрола на апликацијата: Use the DREAME app to start, pause, or stop cleaning. You can also set schedules, select cleaning modes, and define specific areas for cleaning.
Паметна навигација
The MOVA E20 Plus utilizes Smart Pathfinder Technology with laser sensors to precisely map your home, even in low-light conditions. This ensures efficient and comprehensive cleaning without interruption.

Image: A robot vacuum cleaning a living room, illustrating its navigation path using Smart Pathfinder Technology.
Vacuuming and Mopping (2-in-1)
The robot combines vacuuming and mopping functions. Attach the mop pad holder with a dampened mop pad to enable mopping. The 245ml water tank allows for effective wet cleaning. You can select from three water flow levels via the app for different floor types.

Image: The robot vacuum simultaneously vacuuming and mopping a hard floor, showing water trails behind it.
Моќ на вшмукување
Equipped with 5,000Pa Vormax Suction, the robot effectively removes dirt from both hard floors and carpets. The suction power automatically adjusts to different surfaces to ensure optimal cleaning performance.

Image: An illustration showing the powerful 5,000Pa suction of the robot vacuum, with air flowing into the brush area.
Auto-Empty Function
After each cleaning cycle, the robot automatically returns to its base station to empty its dustbin into the 4L sealed dust bag. This provides up to 90 days of hands-free dust disposal, depending on usage and environment.
Одржување
Редовното одржување обезбедува оптимални перформанси и го продолжува животниот век на вашиот роботски правосмукалка.
- Замена на кеси за прав: Replace the 4L dust bag in the auto-empty base station approximately every 90 days, or when the app indicates it is full.
- Чистење на главната четка: Periodically remove the main brush and clean any tangled hair or debris using the cleaning tool provided.
- Чистење со странична четка: Check the side brush for tangled hair or debris and clean as needed. Replace if worn.
- Чистење на филтерот: Remove the HEPA filter from the dustbin and tap it gently to remove dust. Do not wash the HEPA filter with water.
- Резервоар за вода и подлога за бришење: Empty and rinse the water tank after each mopping session. Wash the mop pad regularly.
- Чистење на сензорот: Wipe all sensors (LDS sensor, cliff sensors, charging contacts) on the robot and base station with a soft, dry cloth to ensure proper navigation and charging.
Решавање проблеми
If you encounter issues with your MOVA E20 Plus, refer to the following common problems and solutions.
- Robot does not charge or return to base station:
- Ensure the base station is powered on and the power cord is securely connected.
- Clean the charging contacts on both the robot and the base station with a dry cloth.
- Verify there are no obstacles blocking the robot's path to the base station.
- Роботот испушта необичен шум:
- Check the main brush and side brush for tangled hair or debris.
- Inspect the wheels for any obstructions.
- Ensure the dustbin and filter are correctly installed.
- Robot does not pick up dirt effectively:
- Check if the dustbin is full and empty it if necessary.
- Исчистете го или заменете го HEPA филтерот.
- Исчистете ја главната четка и страничната четка.
- Осигурајте се дека влезот за вшмукување не е блокиран.
- Auto-empty function not working:
- Check if the dust bag in the base station is full and replace it.
- Ensure the dustbin on the robot is properly seated.
- Verify there are no blockages in the auto-empty channel on the base station or robot.
- Проблеми со поврзувањето со апликацијата:
- Осигурајте се дека вашата Wi-Fi мрежа е стабилна и дека роботот е во опсег.
- Restart your router and the robot.
- Follow the in-app instructions for re-pairing the device.
Гаранција и поддршка
For warranty information and technical support, please refer to the warranty card included with your product or contact DREAME customer service directly. You may also contact your retailer for assistance.
Ве молиме чувајте го вашиот доказ за купување за барањата за гаранција.