DOREX Manuals & User Guides

DOREX is a leading brand in the architectural hardware industry, providing a wide range of products for both residential and commercial applications. Distributed by Canaropa, DOREX fits homes and businesses with reliable door solutions, ranging from standard locksets and hinges to advanced electronic access control systems. Their product lineup includes the popular F400, F425, and F500 series of smart locks, which feature RFID technology and robust electromechanical locking mechanisms designed for ease of use and security.

Beyond security locks, DOREX offers a comprehensive selection of architectural hardware such as door closers, exit devices, and stylish bath accessories like towel rings, robe hooks, and paper holders. The brand is known for its focus on quality and functional design, ensuring that installation is straightforward for professionals and DIY enthusiasts alike. DOREX products are engineered to withstand rigorous use, making them a trusted choice for maintaining safety and accessibility in buildings across North America.

• How do I factory reset my DOREX smart lock?

  To factory reset a DOREX F400, F425, or F500 series lock: Open the door, remove one battery, then press and hold the 'SET' button while reinserting the battery. A long beep will indicate a successful reset. Afterward, enter the default programming code (e.g., 12345678) to reinitialize the lock.

• What should I do if my DOREX lock bolt operates intermittently?

  Intermittent operation is often caused by low batteries or physical misalignment. Replace the batteries with new alkaline ones. If the issue persists, check that the door and strike plate are properly aligned so the bolt does not drag or bind against the frame.

• Why is the red light flashing on my DOREX smart lock?

  A continuously flashing red indicator usually signals an error condition, such as low battery power or a jammed mechanism. Replace the batteries and ensure the door closes smoothly without binding.

• Where can I find installation instructions for DOREX bath accessories?

  Installation guides are typically included in the product packaging. Fore bath accessories like towel rings and robe hooks, ensure you use the appropriate mounting hardware for your specific wall type (drywall, tile, etc.).