Manufacturer of precision coffee roasting machines ranging from home sample roasters to commercial drum roasters with smart app connectivity.
SANTOKER is a specialized manufacturer of coffee roasting equipment, known for blending traditional drum roasting mechanics with modern digital control. Their product lineup includes the R series and RX series roasters, which cater to both home enthusiasts and professional coffee shops. These machines often feature dual heating systems (gas or electric), variable drum speeds, and integration with roasting software like Artisan and the proprietary Santoker App.
The brand focuses on data-driven roasting, offering features such as real-time temperature curves (Bean Temperature and Environmental Temperature), automatic profile logging, and Bluetooth/USB connectivity. In addition to roasters, SANTOKER produces peripheral accessories like the T3 Electrostatic Smoke Remover to ensure safe and clean indoor operation. Whether for sample roasting or small-batch production, SANTOKER provides robust tools for achieving consistent coffee flavor profiles.
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Често поставувани прашања во врска со упатствата, регистрацијата и поддршката за овој бренд.
Enable Bluetooth on your iOS or Android device. Open the Santoker app, and it should automatically detect and connect to the roaster to sync data. For older models, a USB connection with specific drivers (like FTDI) may be required.
If beans stop rotating freely, unplug the power supply immediately to prevent motor damage or fire. This issue is often caused by low voltage, insufficient air volume, or overloading the drum. Allow the machine to cool before reducing the batch size.
Power off the machine and unlock the door. Remove the smoke elimination assembly and pull out the filter. Wash the filter thoroughly with water and ensure it is completely dry before re-installing it.
Friction noise often indicates the drum is positioned too far forward or backward due to thermal expansion or transport. You may need to adjust the bearing seat gap by loosening the set screws and rotating the bearing seat slightly, ensuring a small gap exists when cold.
Regular maintenance includes lubricating the front and rear bearings monthly, cleaning the chaff collector and exhaust pipes every few roasts (e.g., every 5 full-load batches), and ensuring the cooling tray is wiped down with alcohol after use.