SureCall designs and manufactures award-winning cell phone signal boosters and antennas to improve cellular reception in homes, offices, and vehicles.
SureCall is a leading technology manufacturer specializing in patented cell phone signal boosters, high-gain antennas, and accessories. Owned by Cellphone-Mate, Inc. and headquartered in Silicon Valley, SureCall develops powerful solutions to eliminate dropped calls and increase data speeds for 3G, 4G LTE, and 5G networks.
Their product lineup serves a wide range of applications, including residential homes, large commercial buildings, and vehicles like cars, trucks, and RVs. Known for innovations such as Extended Range Technology (ERT), SureCall provides reliable connectivity solutions compatible with all major North American carriers including Verizon, AT&T, and T-Mobile.
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Weak indoor signal can be caused by obstructions like terrain, foliage, or building materials (metal, low-E glass, concrete). Ensure your outdoor antenna is mounted as high as possible and aimed correctly at the nearest cell tower using the SureCall app.
You can register your new product for warranty purposes at www.surecall.com/activate. You must also register the device with your wireless provider before use.
During initialization, the LED may flash Yellow/Red, which is normal. If the Power LED remains off, check the power supply. Refer to your specific model's user guide for detailed error code meanings related to oscillation or overpowering.
You can use crowd-sourced resources like cellmapper.net or the SureCall mobile app to locate the nearest tower and determine the optimal direction for your outside antenna.
Yes, SureCall recommends that all outside antennas be properly grounded to prevent damage from electrical surges. A lightning arrestor is often available as an optional accessory.