Tenda AC6 Global Version AC1200 Dual-Band WiFi Router User Manual

1. Вовед

Thank you for choosing the Tenda AC6 AC1200 Dual-Band WiFi Router. This user guide provides comprehensive instructions for setting up, operating, maintaining, and troubleshooting your device to ensure optimal performance and a seamless internet experience.

The Tenda AC6 is a dual-band WiFi router operating at both 2.4 GHz and 5 GHz, supporting 802.11ac Wave2 technology. It delivers a concurrent wireless rate of 1167 Mbps (300 Mbps on 2.4 GHz and 867 Mbps on 5 GHz). Key features include PPPoE user name and password migration for instant internet access, IPv6 support for a smoother internet experience without network address translation (NAT), MU-MIMO, and Beamforming technology for enhanced coverage and device connectivity.

2. Содржина на пакетот

The retail package typically includes:

• Tenda AC6 AC1200 Dual-Band WiFi Router
• Адаптер за напојување
• Етернет кабел
• Водич за брза инсталација

3. Уредот завршиview

3.1 LED индикатори

Рутерот има неколку LED индикатори за да ја покаже неговата моментална состојба:

3.2 Порти и копчиња

The rear panel of the router features various ports and buttons:

3.3 Product Label Information

The bottom label of your router contains important information:

• IP адреса: The default address (e.g., 192.168.0.1) used to log in to the web UI.
• MAC: The MAC address of the router.
• Сериски број: Required for technical assistance.
• SSID: The default WiFi network name.
• Пин бр.: The PIN code for WPS connection.

4. Водич за поставување

4.1 Initial Connection and Web Пристап до интерфејс

To begin configuration, connect your device to the router and access its web интерфејс.

1. Поврзете го вашиот уред: Connect your smartphone to the router's WiFi network, or connect your computer to a LAN port on the router using an Ethernet cable.
2. Пристап Web UI: Отвори a web browser on the connected device and visit tendawifi.com.

Ако на web UI does not appear, ensure the router is powered on, your computer obtains an IP address automatically (refer to Appendix A.1), and your cellular network is disabled if using a smartphone. You may also try resetting the router.

4.2 Internet Settings (Router Mode)

The router supports various operating modes. By default, it operates in Router Mode. To configure internet access:

1. Најавете се на web UI (tendawifi.com).
2. Одете до Интернет поставки.
3. Обезбедете Работен режим е поставено на Рутер.
4. Изберете го вашиот Тип на врска based on your ISP's information:

4.2.1 Поврзување PPPoE

Select this if your ISP provides a PPPoE username and password.

1. Поставете Тип на врска до PPPoE.
2. Внесете го Корисничко име и Лозинка обезбедени од вашиот интернет провајдер.
3. Кликнете OK.

Совет: Pay attention to case sensitivity and similar characters (e.g., 'l' and '1'). If issues persist, contact your ISP.

4.2.2 Динамична IP врска

Choose this if your ISP does not provide PPPoE credentials or static IP information, or if you are adding another router to an existing network.

1. Поставете Тип на врска до Динамичка IP адреса.
2. Кликнете OK.

4.2.3 Статичка IP врска

Use this if your ISP provides a fixed IP address, subnet mask, default gateway, and DNS server information.

1. Поставете Тип на врска до Статичка IP адреса.
2. Внесете го потребното IP адреса, Подмрежа маска, Стандарден портал, и DNS сервер детали.
3. Кликнете OK.

4.3 WiFi Extender Modes (WISP / Universal Repeater)

To extend your existing WiFi coverage:

4.3.1 WISP режим

This mode allows the router to connect wirelessly to an ISP's WiFi network and re-broadcast it.

1. Најавете се на web UI (tendawifi.com).
2. Одете до Интернет поставки.
3. Поставете Работен режим до WISP.
4. Select the desired ISP hotspot (e.g., "My_home_WiFi").
5. Enter the password for the selected WiFi network.
6. Кликнете Поврзете се. The router will reboot.

Забелешка: The router's LAN IP address will change. After reboot, log in again via tendawifi.com or the new IP address. Do NOT connect any device to the WAN port in WISP mode.

4.3.2 Universal Repeater Mode

This mode extends the signal of an existing WiFi network.

1. Најавете се на web UI (tendawifi.com).
2. Одете до Интернет поставки.
3. Поставете Работен режим до Универзален повторувач.
4. Select the WiFi network to be extended.
5. Enter the password for the selected WiFi network.
6. Кликнете Поврзете се. The router will reboot.

Забелешка: Similar to WISP mode, the LAN IP address will change. Do NOT connect any device to the WAN port in Universal Repeater mode.

4.4 Режим на пристапна точка (AP)

Use AP mode when you have a smart home gateway providing wired internet access and want to add wireless coverage.

1. Power on the router. Connect a computer to a LAN port or connect your smartphone to the router's WiFi network.
2. Најавете се на web UI (tendawifi.com).
3. Одете до Интернет поставки.
4. Поставете Работен режим до AP.
5. Кликнете OK in the popup window. The router will reboot.

Забелешка: In AP mode, all physical ports function as LAN ports. Functions like bandwidth control and port forwarding are unavailable. The LAN IP address will change.

5. Упатства за работа

5.1 Безжични поставки

Configure your WiFi network name (SSID) and password.

1. Најавете се на web UI and navigate to Wireless Settings > WiFi Name and Password.
2. Preferred Band: Enable to integrate 2.4 GHz and 5 GHz networks under one SSID, allowing devices to automatically connect to the best band. Disable to configure 2.4 GHz and 5 GHz networks separately.
3. WiFi мрежа: Enable or disable the WiFi networks.
4. Име на WiFi (SSID): Set your desired network name.
5. Безбедносен режим: Choose an encryption mode (WPA-PSK, WPA2-PSK, WPA/WPA2-PSK Mixed). WPA/WPA2-PSK Mixed is recommended for security.
6. Лозинка за WiFi: Set a strong password (combination of numbers, uppercase/lowercase letters, symbols).
7. Hide WiFi: Enable this option to hide your WiFi network from public view. You will need to manually enter the SSID on devices to connect.
8. Кликнете OK за да ги зачувате промените.

5.1.1 Connecting to a Hidden WiFi Network

If your WiFi network is hidden, you must manually enter the network name to connect. For example, on an iPhone:

1. Одете на Поставки > WLAN.
2. Овозможи WLAN.
3. Scroll to the bottom and tap Other....
4. Enter the hidden WiFi name and password.
5. Set security (e.g., WPA2/WPA3).
6. Допрете Приклучи се.

5.1.2 Мрежа за гости

Create a separate network for guests with optional bandwidth limits and isolation from your main network.

1. Најавете се на web UI and navigate to Wireless Settings > Guest Network.
2. Овозможи Гостинска мрежа.
3. Поставете Име на WiFi од 2.4 GHz и Име на WiFi од 5 GHz (optional, different from main network).
4. Поставете a Лозинка за гостинска мрежа (опционално).
5. Поставете Валидност (e.g., 8 hours) after which the guest network will disable automatically.
6. Поставете Shared Bandwidth for Guests (e.g., Unlimited or a specific Mbps).
7. Кликнете OK.

5.1.3 WiFi Signal Strength

Adjust the router's wireless coverage and wall-penetration capability.

1. Најавете се на web UI and navigate to Wireless Settings > WiFi Signal Strength.
2. Изберете Високо (for large or multi-barrier environments), Средно (for medium-area or less-obstacle environments), or Ниско (for small area or barrier-free environments).
3. Кликнете OK.

5.1.4 Wireless Parameters

Advanced settings for network mode, wireless channel, and bandwidth.

1. Најавете се на web UI and navigate to Wireless Settings > Wireless Parameters.
2. Прилагодете се Мрежен режим, Безжичен канал, и Wireless Bandwidth for 2.4 GHz and 5 GHz networks. It is generally recommended to keep default settings unless you have specific requirements.
3. Кликнете OK.

5.1.5 WPS (заштитено поставување преку Wi-Fi)

Quickly connect WPS-enabled devices to your WiFi network.

• Користење на копчето WPS: Press the WPS/RST button on the router for 1-3 seconds. Within 2 minutes, enable WPS on your client device.
• Користење на ПИН код: Find the PIN code on the router's bottom label or in the web UI (Wireless Settings > WPS). Enter this PIN code on your wireless device for connection.

5.2 Контрола на пропусниот опсег

Manage upload and download speeds for connected devices.

1. Најавете се на web UI and navigate to Контрола на пропусниот опсег.
2. View online devices and their current speeds.
3. To limit speed: Click on a device, set Download Limit и Upload Limit (e.g., 512 KB/s for HD Videos).
4. To block internet access: Toggle the internet access switch for the device to the 'off' position.
5. Кликнете OK.

5.3 Контроли на родители

Manage internet access for specific devices.

1. Најавете се на web UI and navigate to Родителска контрола.
2. Изберете го уредот со кој сакате да управувате.
3. Поставете Allow access during to define time periods when internet access is permitted.
4. Поставете Повторете for specific days (e.g., Everyday, Mon-Sun).
5. Конфигурирај Website Restrictions:
   • Оневозможи: Сите websites accessible.
   • Only Permit: Only listed websites accessible.
   • Only Forbid: Only listed websites inaccessible.
6. Додадете webсајтови до Деблокиран Webсајтови or Блокиран Webсајтови списоци.
7. Кликнете OK.

5.4 Режим на спиење

Control LED indicators and WiFi schedule to reduce power consumption.

5.4.1 LED Контрола

1. Најавете се на web UI and navigate to Sleeping Mode > LED Control.
2. Изберете Always Open, Секогаш блиску, или Close Schedule.
3. If Close Schedule is selected, configure the time period.
4. Кликнете OK.

5.4.2 WiFi Schedule

1. Најавете се на web UI and navigate to Sleeping Mode > WiFi Schedule.
2. Овозможи или оневозможи Распоред за WiFi.
3. If enabled, set the time period (Turn WiFi Off At) and days (Turn WiFi Off On) when the WiFi network will be disabled.
4. Кликнете OK.

5.5 Напредни поставки

Access advanced network configurations.

5.5.1 MAC Address Filter

Control internet access for specific devices based on their MAC addresses.

1. Најавете се на web UI and navigate to Advanced > MAC Address Filter.
2. Изберете Режим на филтер:
   • Црна листа: Disallow listed MAC addresses.
   • Бела листа: Allow only listed MAC addresses.
3. Add MAC addresses to the respective list.
4. Кликнете OK.

5.5.2 IPTV

Enable IPTV service if provided by your ISP.

1. Најавете се на web UI and navigate to Advanced > IPTV.
2. Овозможи IPTV.
3. Изберете VLAN type (Default, Shanghai VLAN, Manual VLAN) based on your ISP's information.
4. Кликнете OK. The router will reboot.

5.5.3 IP-MAC Врзување

Assign fixed IP addresses to LAN clients to ensure consistent access for services like FTP servers.

1. Најавете се на web UI and navigate to Advanced > IP-MAC Binding.
2. Внесете го саканиот IP адреса and the client's MAC адреса.
3. Click the add button (+).
4. Кликнете OK.

5.5.4 Пренасочување на порти

Allow internet users to access services (e.g., FTP server) on your local network.

1. Најавете се на web UI and navigate to Advanced > Port Forwarding.
2. Внесете Внатрешна IP адреса (of the server), Внатрешна порта, Надворешно пристаниште, и Протокол (Both recommended).
3. Click the add button (+).
4. Кликнете OK.

5.5.5 DDNS (Dynamic Domain Name System)

Access your router or internal servers using a fixed domain name even with a dynamic WAN IP address.

1. Најавете се на web UI and navigate to Advanced > DDNS.
2. Овозможи DDNS.
3. Изберете а Давател на услуги (e.g., oray.com).
4. Внесете го вашиот DDNS User Name и Лозинка за DDNS.
5. Кликнете OK.

5.5.6 DMZ Host (Demilitarized Zone)

Expose a specific device on your LAN to the internet, useful for gaming or video conferencing. Use with caution as it bypasses the router's firewall for that device.

1. Најавете се на web UI and navigate to Advanced > DMZ Host.
2. Овозможи Домаќин на DMZ.
3. Внесете го IP адреса на домаќинот of the device to be exposed.
4. Кликнете OK.

5.5.7 UPnP (универзално Plug and Play)

Automatically opens ports for UPnP-based applications like P2P programs.

1. Најавете се на web UI and navigate to Напредно > UPnP.
2. Овозможи или оневозможи UPnP.
3. Кликнете OK.

5.5.8 Заштитен ѕид

Protects your router from external Ping attacks.

1. Најавете се на web UI and navigate to Advanced > Firewall.
2. Овозможи или оневозможи Заштитен ѕид.
3. Кликнете OK.

5.6 Поставки за IPv6

Configure IPv6 connectivity for your network.

1. Најавете се на web UI and navigate to IPv6.
2. Овозможи IPv6.
3. Изберете го вашиот Тип на врска (PPPoEv6, DHCPv6, Static IPv6) based on your ISP's IPv6 service.
4. Enter required parameters (e.g., IPv6 Username/Password for PPPoEv6, IPv6 Address/Prefix Length for Static IPv6).
5. Конфигурирај Поставки за LAN-IPv6 if needed (IPv6 LAN Address, IPv6 LAN Prefix Length, DHCPv6 Address Assignment Method).
6. Кликнете OK.

6. Одржување

6.1 Login Password Management

Secure your router's web UI.

1. Најавете се на web UI and navigate to Administration > Login Password.
2. If it's the first time, set a Нова лозинка и Потврдете ја лозинката.
3. If a password is already set, enter the Стара лозинка, then set and confirm the Нова лозинка.
4. Кликнете OK.

6.2 WAN Parameters

Adjust advanced WAN settings.

1. Најавете се на web UI and navigate to Administration > WAN Parameters.
2. Server Name / Service Name: Configure if required by your ISP for PPPoE.
3. MTU Value: Adjust if experiencing issues with specific websites or email. Recommended range is 1400-1500.
4. Clone WAN MAC Address: If your ISP binds internet access to a specific MAC address, you can clone the MAC address of a working device.
5. Change WAN Speed: If experiencing connectivity issues, try setting WAN Speed to 10 Mbps Full Duplex or Half Duplex.
6. Кликнете OK.

6.3 LAN Parameters

Configure your local area network settings.

1. Најавете се на web UI and navigate to Administration > LAN Parameters.
2. Прилагодете се LAN адреса за IP, Подмрежа маска.
3. Конфигурирај DHCP сервер settings (Enable/Disable, Start IP Address, End IP Address).
4. Поставете Претпочитан DNS-сервер и Алтернативен ДНС-сервер.
5. Кликнете OK.

6.4 Далечински управувач Web-базиран менаџмент

Allow remote access to your router's web UI for troubleshooting or management.

1. Најавете се на web UI and navigate to Administration > Remote Web-базиран менаџмент.
2. Овозможи Далечински Web-базиран менаџмент.
3. Поставете Управување со IP адреса до Сите or Специфичен (enter an IP address).
4. Поставете a Пристаниште number (1025-65535 recommended).
5. Кликнете OK.

6.5 Датум и време

Ensure correct system time for time-based functions.

1. Најавете се на web UI and navigate to Administration > Date & Time.
2. Поставете го точното Временска зона. The router will synchronize time with the internet.
3. Кликнете OK.

6.6 Управување со уреди

Perform essential device operations.

1. Најавете се на web UI and navigate to Administration > Device Management.
2. Рестартирај: Кликнете Рестартирај to restart the router.
3. Ресетирај: Кликнете Ресетирање to restore factory settings. (Warning: All configurations will be lost).
4. Backup/Restore Configuration:
   • Резервна копија: Кликнете Резервна копија to save current configurations to your computer.
   • Врати: Кликнете Врати to upload a previously saved configuration file.
5. Export System Log: Кликнете Извоз to save system logs for troubleshooting.
6. Надградба на фирмверот:
   • Локална надградба: Преземете фирмвер од www.tendacn.com, then upload the .bin file.
   • Онлајн надградба: Follow on-screen instructions for automatic firmware updates.
7. Automatic Maintenance: Enable this function to allow the router to reboot automatically during low traffic periods (e.g., 02:00-05:30 AM) to improve stability.

7 Смена на проблеми

• Не може да се пристапи Web UI:
  • Проверете дали рутерот е вклучен.
  • If using a computer, ensure it obtains an IP address automatically (refer to Appendix A.1).
  • If using a smartphone, disable cellular network.
  • Try resetting the router.
• Проблеми со интернет конекција:
  • Verify WAN port connection and cable integrity.
  • Confirm PPPoE username/password (case-sensitive).
  • Ensure correct connection type (PPPoE, Dynamic IP, Static IP) is selected.
  • Вклучете го модемот и рутерот и повторно вклучете ги.
  • Contact your ISP if "No response from the remote server" or "Dial-up connection succeeded but internet inaccessible" errors occur.
  • If "The router has obtained a valid IP address but cannot access the Internet", try cloning MAC address or reconfiguring.
• WiFi extender mode connection failed:
  • Ensure correct WiFi password for the upstream network (case-sensitive).
  • Ensure the new router is within the wireless coverage of the upstream router.
  • Relocate the new router for better signal (between original router and uncovered area, away from interference, above ground).
• Cannot access internet after AP mode setup:
  • Ensure the existing router is connected to the internet.
  • Ensure your wireless devices are connected to the correct WiFi network of the new router.
  • If a computer connected to the router cannot access the internet, ensure it's configured to obtain an IP address and DNS server automatically.
• Internet users cannot access FTP server (Port Forwarding/DDNS/DMZ):
  • Ensure the internal port number in port forwarding matches the server's service port.
  • Temporarily disable firewall, antivirus software, and security guards on the FTP server host.
  • Ensure the router obtains a public IP address.
  • The LAN port number and WAN port number can be different.
• IPv6 network test fails:
  • Ensure correct WAN IPv6 address is entered.
  • Ensure devices obtain IPv6 address through DHCPv6.
  • Consult your ISP.
• Forgot login password:
  • Reset the router to factory settings using the WPS/RST button (hold for ~8 seconds). This will clear all configurations.
• Firmware upgrade issues:
  • Ensure the firmware is applicable to your router model.
  • Perform upgrade via a wired connection to a LAN port.
  • Do NOT power off the router during upgrade.

8. Спецификации

9. Кориснички совети

• For optimal performance, place the router in a central location, away from obstructions and interference sources like microwaves or cordless phones.
• Utilize the Tenda WiFi App for convenient remote management of your network settings, including parental controls and guest networks.
• If you experience slow speeds or connection drops, try adjusting the WiFi signal strength in the web UI. A lower setting might be sufficient for smaller areas and can reduce interference.
• Regularly check for firmware updates on www.tendacn.com to ensure your router has the latest features and security enhancements.
• When setting up a guest network, consider enabling the bandwidth limit to ensure your main network's performance isn't impacted by guest usage.

10. Гаранција и поддршка

For additional documents, product information, or technical assistance, please refer to the following resources:

• Службен Webсајт: Посетете www.tendacn.com and search for your product model.
• Упатство за користење (PDF): A detailed user manual in PDF format is available for download. You can access it directly via this link: Tenda AC1200 Dual-band Router User Guide (PDF).
• Technical Support Hotlines:
  • Global: (86) 755-27657180 (China Time Zone)
  • United States: 1-800-570-5892 (Toll Free: 7 x 24 hours)
  • Canada: 1-888-998-8966 (Toll Free: Mon - Fri 9 am - 6 pm PST)
  • Хонг Конг: 00852-81931998
• Поддршка за е-пошта: support@tenda.com.cn

Додаток

A.1 Configuring the computer to obtain an IPv4 address automatically

This section provides instructions for configuring your computer to automatically obtain an IPv4 address, which is often necessary for initial router setup or troubleshooting network connectivity. The procedures are similar for wired and wireless network adapters.

A.1.1 Windows 10

1. Click the network icon in the bottom right corner of the desktop and choose Мрежни поставки.
2. Кликнете Променете ги опциите на адаптерот.
3. Right-click on the connection that is being used (e.g., Ethernet) and then click Својства.
4. Кликнете двапати Интернет протокол верзија 4 (TCP/IPv4).
5. Изберете Добијте IP адреса автоматски и Добијте ја адресата на DNS-серверот автоматски.
6. Кликнете OK, тогаш Затвори.

A.1.2 Windows 8

1. Right-click in the bottom right corner of the desktop and choose Отворете Центар за мрежа и споделување.
2. Кликнете Етернет а потоа Својства.
3. Кликнете двапати Интернет протокол верзија 4 (TCP/IPv4).
4. Изберете Добијте IP адреса автоматски и Добијте ја адресата на DNS-серверот автоматски.
5. Кликнете OK, тогаш Затвори.

A.1.3 Windows 7

1. Click the network icon in the bottom right corner of the desktop and choose Отворете Центар за мрежа и споделување.
2. Кликнете Поврзување на локалната област а потоа Својства.
3. Кликнете двапати Интернет протокол верзија 4 (TCP/IPv4).
4. Изберете Добијте IP адреса автоматски и Добијте ја адресата на DNS-серверот автоматски.
5. Кликнете OK, тогаш Затвори.

A.2 Default Parameters

This table lists the default settings for various router parameters.

A.3 Acronyms and Abbreviations

This table provides a list of acronyms and their full spellings used in this manual.