1. Вовед
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Immergas Victrix Tera 28KW Condensing Boiler. Please read this manual thoroughly before attempting any installation, operation, or maintenance procedures. Retain this manual for future reference.
The Immergas Victrix Tera 28KW is a high-efficiency condensing boiler designed for domestic heating. It features a low-consumption circulator for energy savings and a user-friendly interface with practical buttons and a backlit display for easy control and monitoring.
2. Информации за безбедност
Важни безбедносни инструкции:
- Installation, maintenance, and repair must be performed by qualified and authorized personnel only, in accordance with local and national regulations.
- Do not store or use flammable materials near the boiler.
- Ensure adequate ventilation in the boiler's operating area.
- Never block or tamper со безбедносни уреди.
- If you smell gas, immediately shut off the gas supply, open windows, and contact a qualified technician. Do not operate electrical switches.
- Regularly inspect the boiler for any signs of damage or leaks.
- Keep children and pets away from the boiler.
- Before any maintenance or cleaning, ensure the boiler is switched off and disconnected from the power supply.
3. Производот завршиview
The Immergas Victrix Tera 28KW Condensing Boiler is designed for efficient heating. Its compact design and aesthetic hydraulic connection cover make it suitable for various domestic environments.

Слика 1: Предна страна view of the Immergas Victrix Tera 28KW Condensing Boiler. The image shows a white, rectangular boiler unit with a control panel featuring a digital display and several buttons located on the lower front section. A pressure gauge is visible to the right of the control panel. The top of the unit has a dark grey vent or exhaust component.
Клучни карактеристики:
- Low-Consumption Circulator: Designed to reduce electrical energy consumption.
- Естетски дизајн: Features a cover for hydraulic connections to enhance visual appeal in domestic settings.
- Кориснички контроли: Equipped with practical buttons and a backlit display for easy management and viewing of boiler settings.
- Издржлива конструкција: Made from steel, ensuring longevity.
- Разновидност на инсталација: Погодно за внатрешна и надворешна инсталација.
4. Поставување и инсталација
Installation of the Immergas Victrix Tera 28KW Condensing Boiler must be carried out by a certified professional in compliance with all applicable local and national codes and regulations. Incorrect installation can lead to serious injury, property damage, or void the warranty.
General Guidelines (for professional installers):
- Локација: Choose a suitable location that allows for proper ventilation, access for maintenance, and adherence to clearance requirements. The boiler is designed for indoor/outdoor installation.
- Монтирање: Securely mount the boiler to a sturdy wall using appropriate fasteners.
- Приклучок за гас: Connect the boiler to the methane gas supply using approved fittings and procedures. Ensure all connections are leak-free.
- Приклучоци за вода: Connect the heating system's flow and return pipes, as well as the domestic hot water connections (if applicable).
- Испуштање на кондензат: Install a proper condensate drain system, ensuring it is correctly sloped and connected to an approved drainage point.
- Систем за чад: Install the flue system according to manufacturer instructions and local regulations for condensing boilers.
- Електрична врска: Connect the boiler to the electrical supply, ensuring proper grounding and circuit protection.
- Пополнување и вентилација на системот: Fill the heating system with water and thoroughly vent all air from the system.
- Пуштање во употреба: Perform a thorough commissioning process, including gas pressure checks, combustion analysis, and functional testing of all components and safety devices.
5. Упатства за работа
The Immergas Victrix Tera 28KW boiler features an intuitive control panel with a backlit display. Refer to the detailed instructions below for basic operation.
Контролниот панел завршиview:
Контролниот панел обично вклучува:
- Екран со позадинско осветлување: Shows current temperature, operating status, error codes, and settings.
- Копчиња за избор на режим: To switch between heating, domestic hot water (DHW), and standby modes.
- Копчиња за прилагодување на температурата: Usually '+' and '-' buttons to increase or decrease desired temperatures for heating or DHW.
- Копче за ресетирање: To clear error codes or restart the boiler after a fault.
- Манометар: Indicates the system water pressure.
Starting the Boiler:
- Проверете дали вентилот за довод на гас е отворен.
- Verify that the system water pressure, indicated by the pressure gauge, is within the recommended range (typically 1.0 to 1.5 bar). If not, repressurize the system as per installation instructions.
- Switch on the electrical power supply to the boiler.
- Select the desired operating mode (e.g., heating and DHW) using the mode selection buttons.
- Set the desired heating and/or DHW temperatures using the adjustment buttons.
- The boiler will initiate its start-up sequence.
Shutting Down the Boiler:
- Switch the boiler to standby mode or turn off the main power switch.
- For extended periods of inactivity (e.g., summer), it is recommended to close the gas supply valve.
- During winter, if the boiler is shut down, ensure adequate frost protection measures are in place for the heating system.
6. Одржување
Regular maintenance is crucial for the safe, efficient, and long-lasting operation of your Immergas Victrix Tera 28KW boiler. All maintenance work, especially internal components, must be performed by a qualified service technician.
Корисничко одржување (месечно/квартално):
- Визуелна инспекција: Проверете дали има видливи протекувања, корозија или оштетување на бојлерот.asing and pipework.
- Проверка на притисок: Monitor the system pressure on the gauge. If it consistently drops below 1.0 bar, repressurize the system or contact a technician if frequent repressurization is needed.
- Чистење: Keep the exterior of the boiler clean and free from dust and debris. Do not use abrasive cleaners.
Professional Annual Maintenance:
It is mandatory to have your boiler serviced annually by a qualified and certified technician. This service typically includes:
- Чистење на разменувачот на топлина и горилникот.
- Проверка и прилагодување на притисокот на гасот.
- Combustion analysis to ensure optimal efficiency and safety.
- Inspection of all safety devices, controls, and electrical connections.
- Checking for leaks in the gas and water circuits.
- Inspection of the flue system.
- Checking and cleaning of the condensate trap and drain.
7 Смена на проблеми
This section provides solutions for common issues. For complex problems or if an error code persists, contact a qualified service technician.
| Проблем | Можна причина | Решение |
|---|---|---|
| Нема греење или топла вода | No power supply; Gas supply off; Low system pressure; Thermostat setting too low; Boiler lockout. | Check power switch and circuit breaker; Ensure gas valve is open; Check pressure gauge (repressurize if needed); Adjust thermostat; Press boiler reset button. If issue persists, contact technician. |
| Бојлерот испушта необични звуци | Air in the system; Limescale build-up; Pump issue. | Bleed radiators to remove air; Contact technician for limescale removal or pump inspection. |
| Низок системски притисок | Water leak; Expansion vessel fault. | Check for visible leaks and repair; Repressurize the system. If pressure drops frequently, contact a technician. |
| Boiler displaying an error code | Специфичен дефект откриен со внатрешната дијагностика на котелот. | Note the error code and consult the full technical manual (if available) or contact a qualified technician, providing them with the error code. Try pressing the reset button once. |
8. Спецификации
The following specifications are for the Immergas Victrix Tera 28KW Condensing Boiler (Model Number: 3027369).
- Бренд: Имергас
- Модел: Victrix Tera 28KW
- Број на модел: 3027369
- Излезна моќност: 28 kW
- Тип на гориво: Метан гас
- Материјал: Челик
- Боја: Бело
- Инсталација: Внатрешна/Надворешна
- Dimensions (Boiler): Approximately 74.8 cm (H) x 44 cm (W) x 25.6 cm (D)
- Димензии на пакетот: 80 x 65 x 60 cm
- Weight (Boiler): 35.8 грама (Note: The provided weight of 35.8 grams appears unusually low for a boiler of this type. Please refer to the product's official technical documentation for accurate weight specifications.)
- Quantity of Items: 1
- Потребни/вклучени батерии: бр
9. Гаранција и поддршка
For specific warranty terms and conditions, please refer to the warranty card included with your product or contact Immergas customer support directly. Keep your proof of purchase for warranty claims.
For technical assistance, spare parts, or to schedule service, please contact your authorized Immergas dealer or a qualified heating technician.
Information regarding spare parts availability is currently unavailable. Please contact Immergas support for details.





