T-Mobile 5G High-Speed Home Internet Wi-Fi Gateway User Manual

1. Вовед

This manual provides essential instructions for setting up, operating, and maintaining your T-Mobile 5G High-Speed Home Internet Wi-Fi Gateway. This device combines the functionalities of a router and a modem, converting a 5G signal into a Wi-Fi network for your home. Please read this manual thoroughly before use to ensure optimal performance and safety.

Забелешка: This product is a renewed device. While it has been inspected and tested to work and look like new, it is important to understand its operational requirements, especially regarding SIM card compatibility and service activation with T-Mobile.

2. Содржина на пакетот

Ве молиме проверете дали сите артикли се присутни во вашиот пакет:

• T-Mobile 5G High-Speed Home Internet Wi-Fi Gateway
• Адаптер за напојување

Важно: A SIM card is не included with this renewed device. You will need a compatible T-Mobile Home Internet SIM card to activate service.

3. Поставување

3.1 Инсталација на SIM картичка

1. Ensure the Gateway is powered off and unplugged.
2. Locate the SIM card slot, typically at the bottom or side of the device.
3. Carefully insert your T-Mobile Home Internet SIM card into the slot until it clicks into place. Refer to the device's physical markings for correct orientation.

3.2 Поставување на уредот

Optimal placement is crucial for signal strength and Wi-Fi coverage. Consider the following:

• Place the Gateway in a central location within your home, away from obstructions like thick walls, large metal objects, or other electronic devices that may cause interference.
• Position the Gateway near a window if possible, as this can improve 5G signal reception.
• The device has an internal battery that can assist in finding the best signal location before permanent power connection. Observe the signal indicator on the device's display.

3.3 Вклучување

1. Connect the power adapter to the Gateway and then plug it into a wall outlet.
2. The device will automatically power on and begin its startup sequence. This may take a few minutes.
3. Observe the LED indicator on the top of the device. It will cycle through various states as it establishes a connection to the T-Mobile 5G network.

Figure 1: T-Mobile 5G High-Speed Home Internet Wi-Fi Gateway. This image displays the T-Mobile 5G High-Speed Home Internet Wi-Fi Gateway. It is a cylindrical device, dark gray in color, with a T-Mobile logo near the base. The top features a circular LED display indicating connection status and signal strength.

4. Управување со порталот

4.1 Разбирање на индикаторските светла

The circular display on top of the Gateway provides visual feedback on its status:

• Статус на врска: Indicates whether the device is connected to the T-Mobile network.
• Јачина на сигналот: Displays the strength of the 5G signal received, typically shown as bars. More bars indicate a stronger signal.

Слика 2: Врв view of the T-Mobile 5G Gateway. A close-up top view of the T-Mobile 5G High-Speed Home Internet Wi-Fi Gateway. The circular display clearly shows the 'CONNECTION' status and signal strength bars. A smartphone is visible in the blurred background, suggesting device connectivity.

4.2 Поврзување на уреди со Wi-Fi

Once the Gateway is connected to the internet (indicated by a stable connection status on the display), you can connect your devices:

1. Locate the Wi-Fi network name (SSID) and password on the label at the bottom or back of your Gateway.
2. On your device (smartphone, laptop, tablet), open Wi-Fi settings.
3. Select your Gateway's SSID from the list of available networks.
4. Внесете ја лозинката за Wi-Fi кога ќе биде побарано.

4.3 Accessing Gateway Settings

For advanced settings, such as changing Wi-Fi names or passwords, port forwarding, or parental controls, you can typically access the Gateway's web интерфејс:

• Connect a device to the Gateway's Wi-Fi network.
• Отвори a web browser and enter the Gateway's default IP address (e.g., 192.168.1.1 or 192.168.0.1). This IP address is usually found on the device label.
• Log in using the administrator username and password, also found on the device label.

5. Одржување

To ensure the longevity and optimal performance of your Gateway:

• Чувајте го уредот во добро проветрено место за да спречите прегревање.
• Чистете ја надворешноста со мека, сува крпа. Избегнувајте течни средства за чистење.
• Periodically check for firmware updates through the Gateway's web interface, if available.
• Avoid placing heavy objects on top of the Gateway.

6 Смена на проблеми

6.1 Нема интернет конекција

• Проверете ја SIM картичката: Ensure the SIM card is correctly inserted and is a T-Mobile Home Internet SIM.
• Проверете го сигналот: Verify the signal strength indicator on the Gateway. If signal is weak or absent, try repositioning the device.
• Циклус на напојување: Unplug the power adapter, wait 30 seconds, then plug it back in.
• T-Mobile Service Activation: It is crucial to confirm compatibility and activation with T-Mobile directly. Some users have reported difficulties activating service with devices not purchased directly from T-Mobile for new accounts. Please contact T-Mobile customer support to verify your service eligibility and device activation status.

6.2 Бавни брзини на интернет

• Јачина на сигналот: Ensure the Gateway has a strong 5G signal.
• Поставување на уредот: Optimize the Gateway's location for better signal reception and Wi-Fi coverage.
• Мрежен метеж: Performance can vary based on network traffic in your area.
• Пречки на Wi-Fi: Move the Gateway away from other electronics (cordless phones, microwaves) that might interfere with Wi-Fi signals.

6.3 Wi-Fi Not Visible or Connecting

• Статус на порталот: Ensure the Gateway is powered on and has an active internet connection.
• Лозинка: Проверете уште еднаш дали ја внесувате точната лозинка за Wi-Fi.
• Рестартирајте го уредот: Restart both the Gateway and the device you are trying to connect.

7. Спецификации

8. Гаранција и поддршка

As a renewed product, specific warranty terms may vary. Please refer to the warranty information provided by the seller (Amazon Renewed or Re-Com) at the time of purchase. For technical support related to your T-Mobile Home Internet service or device functionality, please contact T-Mobile customer support directly. For issues related to the renewed product's condition or return policy, contact the seller or Amazon Renewed support.