1. Вовед
This user manual provides essential information for the safe and efficient installation, operation, and maintenance of your Marstek Venus-E 5.12 kWh All-in-One Solar Energy Storage System. Please read this manual thoroughly before using the product and keep it for future reference. Adhering to these guidelines will ensure optimal performance and extend the lifespan of your device.
The Marstek Venus-E is designed to store solar energy, optimize energy costs, and provide reliable power for various applications, from balcony power plants to larger household systems.
2. Инструкции за безбедност
WARNING: Failure to follow these safety instructions may result in electric shock, fire, serious injury, or property damage.
- Always disconnect the system from all power sources before performing any installation, maintenance, or troubleshooting.
- Само квалификуван персонал треба да ја инсталира и сервисира оваа опрема.
- Do not expose the unit to excessive moisture, rain, or direct water spray. The unit has an IP65 rating, but proper installation is crucial.
- Обезбедете соодветна вентилација околу уредот за да спречите прегревање.
- Do not disassemble, repair, or modify the unit yourself. Contact authorized service personnel.
- Чувајте ги запаливите материјали подалеку од уредот.
- Осигурајте се дека сите електрични приклучоци се безбедни и се во согласност со локалните електрични кодови.
- Do not insert foreign objects into any openings of the unit.
3. Производот завршиview
The Marstek Venus-E is a compact and powerful all-in-one solar energy storage solution. It features a robust design suitable for various environments and offers intelligent energy management capabilities.
3.1 Клучни карактеристики
- Капацитет: Base storage capacity of 5.12 kWh, expandable up to 20.48 kWh.
- Трајност: IP65 protection class, ensuring reliable performance in demanding environmental conditions.
- Работна температура: Wide operating temperature range from -20°C to +55°C.
- Ефикасност: Optimizes energy costs by charging during off-peak hours and utilizing stored energy during peak times.
- Следење: Real-time monitoring and control via the Marstek App, allowing for energy trading and excess energy negotiation.
- Траење на батеријата: Features an ESS-class LFP storage battery with over 6000 charge cycles and an estimated lifespan of 15 years.
- Intelligent Management: Equipped with an Intelligent Battery Management System (BMS) for enhanced safety and performance.
- Инсталација: Designed for quick 5-second plug & play installation.
- Резервна моќност: Provides 2.5 kW backup power capacity for uninterrupted supply.
3.2 Product Components and Indicators
The main unit includes various ports and indicators for status monitoring and connectivity.

Слика 3.1: Предна страна view of the Marstek Venus-E unit, highlighting the 5120Wh capacity and status indicators (MAIN, SRO, BACKUP, BATTERY, CT, WIFI, BT).

Figure 3.2: Illustration of the 5kW high-performance plug-and-play storage system, showing AC-coupled energy storage and island operation for grid-independent use. Also highlights IP65 rating and 10-year warranty.

Слика 3.3: Детално view of the reliable and durable battery, intelligent BMS (Battery Management System), and IP65 waterproof design. Shows internal battery cells and cooling system.
4. Поставување и инсталација
The Marstek Venus-E is designed for quick and easy installation. Follow these steps for a successful setup.
4.1 Распакување и почетна инспекција
- Carefully unpack the unit and all accessories from the packaging.
- Inspect the unit for any visible damage. If damage is found, do not proceed with installation and contact customer support.
- Осигурајте се дека сите компоненти наведени во листата за пакување се присутни.
4.2 Поставување
Choose a suitable location for the Venus-E unit. Consider the following:
- Вентилација: Обезбедете доволен проток на воздух околу уредот.
- Животна средина: While IP65 rated, avoid direct exposure to extreme weather conditions if possible. The unit can be placed in various locations such as a garden, balcony, garage, or living room.
- Стабилност: Place the unit on a flat, stable surface. Attach the provided wheels for easy mobility if desired.

Слика 4.1: Прamples of flexible energy supply locations for the Marstek Venus-E, including garden, balcony, garage, and living room setups.
4.3 Electrical Connection (Plug & Play)
The Venus-E is designed for simple plug & play installation, often taking as little as 5 seconds for initial setup.
- Connect the AC input cable from your solar inverter or grid connection to the designated AC input port on the Venus-E.
- Connect the AC output cable from the Venus-E to your household electrical system or designated loads.
- Проверете дали сите врски се безбедни пред да продолжите.

Figure 4.2: Illustration demonstrating the 5-second plug & play installation process and the backup power connection with 2.5 kW capacity.
4.4 Marstek App Setup
For real-time monitoring and advanced control, download and set up the Marstek App.
- Download the "Marstek" app from your smartphone's app store (iOS or Android).
- Отворете ја апликацијата и следете ги упатствата на екранот за да креирате сметка или да се најавите.
- Use the app's pairing function (via Dual Bluetooth and WiFi modules) to connect to your Venus-E unit.
- Once connected, you can monitor energy flow, battery status, and configure operating modes.

Figure 4.3: Screenshot of the Marstek App interface, showing options for energy trading mode, self-adjustment mode, and manual mode, along with real-time data display.
5. Операција
The Marstek Venus-E offers flexible operation modes to optimize your energy usage.
5.1 Operating Modes via Marstek App
The Marstek App provides comprehensive control over your energy storage system:
- Energy Trading Mode: Allows for automated charging and discharging based on electricity tariffs, optimizing cost savings.
- Self-Adjustment Mode: The system intelligently adapts to your energy consumption patterns.
- Рачен режим: Provides direct control over charging and discharging parameters.
The app also displays real-time data such as power input/output, battery charge level, and cumulative energy discharged.

Figure 5.1: Diagram illustrating how the Venus-E optimizes energy costs by charging when electricity is cheap (e.g., at night) and discharging when it's expensive (e.g., during the day).
5.2 Backup Power Function
Во случај на решетка outage, the Venus-E can provide backup power to connected loads. Ensure critical appliances are connected to the designated backup output. The system offers 2.5 kW backup capacity.
6. Одржување
Regular maintenance ensures the longevity and optimal performance of your Marstek Venus-E system.
- Редовно полнење: To maintain optimal performance and battery lifespan, charge the battery at least every three months, even if it is not currently in use.
- Чистење: Periodically clean the exterior of the unit with a soft, dry cloth. Do not use abrasive cleaners or solvents. Ensure vents are clear of dust and debris.
- Инспекција: Редовно проверувајте ги каблите и приклучоците за какви било знаци на абење или оштетување.
- Ажурирања на софтверот: Keep the Marstek App updated to the latest version to benefit from new features and performance improvements.
7 Смена на проблеми
This section addresses common issues you might encounter with your Marstek Venus-E system. For problems not listed here, please contact customer support.
| Проблем | Можна причина | Решение |
|---|---|---|
| Уредот не се вклучува. | No power input; main switch off; faulty cable. | Check AC input connection; ensure main power switch is ON; inspect cables for damage. |
| Red warning light illuminated. | Internal fault; short circuit; overcurrent. | Disconnect from power, wait 5 minutes, then reconnect. If the light persists, contact support. Do not attempt to open the unit. |
| Marstek App not connecting. | Bluetooth/WiFi off; unit not in pairing mode; app outdated. | Ensure Bluetooth/WiFi is enabled on your device and the Venus-E. Restart the app and unit. Update the app to the latest version. |
| Battery not charging/discharging. | Incorrect operating mode; solar input insufficient; grid connection issue. | Check operating mode in the app. Verify solar panel connection and output. Ensure grid connection is stable. |
8. Спецификации
Technical specifications for the Marstek Venus-E 5.12 kWh system.
| Категорија | Параметар | Вредност |
|---|---|---|
| Model & Battery Information | Модел | VENUS-E |
| Оценето волtage | 51.2V (16S) | |
| Капацитет | 5120 Wh | |
| Cycle Life (Cycles) | >6000 (25°C) | |
| Тип на батерија | LiFePO4 | |
| DOD (Depth of Discharge) | 90% | |
| AC Input/Output (On-Grid) | Номинална влезна моќност | 2.5kVA / 800VA |
| Номинална излезна моќност | 2.5kVA / 800VA | |
| Оперативна фаза | 1 / H / PE | |
| Оценето волtage | 230V | |
| Grid Voltagе опсег | 187V - 253V | |
| Номинална фреквенција на мрежа | 50 Hz | |
| Номинална излезна струја на мрежата | 10.9 А | |
| Фактор на моќност | >0.99 (Standard) / 0.8 leading - 0.8 lagging (adjustable) | |
| Backup (Off-Grid) | Номинална излезна моќност | 2.5 kVA |
| Макс. Очигледна излезна моќност | 3.5 kVA | |
| Оценето волtage | 230V | |
| Номинална излезна струја | 10.9 А | |
| Оценет излез Voltagд Фреквенција | 50 Hz | |
| Efficiency & Protection | Max. AC Side Efficiency | > 93.5% |
| Ниво на заштита | I | |
| General & Environmental | Опсег на работна температура | -20°C ~ +55°C (Storage: -30°C ~ +85°C) |
| Релативна влажност | 0 - 95% | |
| Тип на заштита | IP65 | |
| Ладење | Природна конвекција | |
| Макс. Работна надморска височина | 2000м | |
| Стандард за поврзување со мрежа | NFEN50549-1, VDE4105/0124,G98,CEI0-21,PETREL,PN-EN50549-1/-2,TORRES,UNI217001/217002,NT5631, AS47772 | |
| Regulation/EMC | IEC62040,IEC62477,IEC/EN 61000-6-1/-2/-3/-4,IEC/EN 61000-3-2/-3,EN 300 328,EN 301 489 -1 / -17, EN 50665, CB 62619 | |
| Dimensions & Connectivity | Димензии | 560 x 201 x 890 mm |
| Тежина | 60 ± 0.5 кг | |
| Grid-Tied AC Connection | Three-pole household plug (Euro 16A) | |
| Поддржан комуникациски интерфејс | WiFi & Bluetooth & RS485 (Waterproof Aviation Plug) |
Figure 8.1: Detailed technical specifications of the Marstek Venus-E.
9. Гаранција и поддршка
Marstek is committed to providing high-quality products and excellent customer service.
- Гаранција: The Marstek Venus-E comes with a 10-year warranty, ensuring peace of mind regarding your investment. The battery itself has an estimated lifespan of 15 years.
- Онлајн прирачник: For the latest version of the product manual and additional resources, please visit the official product page: Marstek Venus-E Online Manual
9.1 Информации за контакт
For technical support, warranty claims, or any inquiries, please contact Marstek Energy Co., Limited:
- Адреса: Зграда #A, Индустриска зона Чангфанг, Гуихуа 5-ти пат бр. 2, округ Пингшан, Шенжен, Гуангдонг, Кина
- тел: 86-755-28398778
- Е-пошта: market@marstekenergy.com
- Web: www.marstekenergy.com

Figure 9.1: Marstek Energy Co., Limited contact details and a QR code for the product manual.