Tosima specializes in smart home cleaning appliances, such as window cleaning robots and wet-dry vacuums, as well as assistive wireless TV speakers.
Tosima is a consumer electronics manufacturer focused on smart home automation and assistive audio technology. The brand is well-regarded for its intelligent cleaning solutions, including the W-series window cleaning robots and H-series cordless wet-dry vacuum cleaners, which feature advanced navigation and self-cleaning capabilities.
In addition to cleaning appliances, Tosima produces wireless TV speakers and audio systems specifically designed to aid seniors and individuals with hearing impairments, offering clear sound transmission without disturbing the surrounding environment.
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You can reach Tosima customer support via email at cs@tosima.cn.
Error code E01 typically indicates that the dirty water tank is full or needs to be cleaned. It may also indicate a blockage in the air channel.
Yes, the filter is washable. Ensure it is thoroughly dried before placing it back into the unit.
The speakers usually come paired from the factory. If connection is lost, refer to the pairing section in your specific model's user manual (typically involving pressing a pair button on the base and receiver).
Yes, Tosima window robots like the W2 and W3 come with safety features such as a backup UPS battery and a safety rope to prevent falling in case of power loss.